Shipping policy

1. Order Processing Time

Orders are generally processed within 1–3 business days after order confirmation. Processing times may vary during busy periods or public holidays.

2. Delivery Time

Estimated delivery times are:

• Major cities in Pakistan: 3–5 business days.

• Other areas: 4–7 business days.

Delivery times are estimates and may vary due to courier delays, weather conditions, or other circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout or confirmed before the order is dispatched.

4. Cash on Delivery (COD)

Cash on Delivery may be available for eligible locations and orders. Customers must pay the order amount to the courier at the time of delivery.

We may contact customers to confirm their orders before dispatch.

5. Order Tracking

If tracking is available, the tracking details will be shared with the customer once the order has been dispatched.

6. Incorrect Address or Failed Delivery

Customers are responsible for providing a complete and accurate delivery address and contact number. Incorrect details or unsuccessful delivery attempts may cause delays or additional charges.

7. Delayed or Missing Orders

If your order has not arrived within the estimated delivery period, please contact us with your order number so we can assist you.

8. Contact Us

For shipping questions or delivery assistance, please contact Ahtisham Collections through the contact details listed on our website.

Thank you for shopping with Ahtisham Collections!